Three senior appointments mark the next phase of Ink's strategy across technology, growth, and delivery.
- The industry shift to Offer-Order is a full transformation of how airlines operate and serve their passengers. Delivery is where that transformation is decided.
- Ink's platform is built on four pillars: AI, digital identity, biometrics, and payments. These elements connect order management (OMS) to day-of-operations from the moment a booking is made.
- Scaling this platform requires leaders with direct experience in airline technology who understand its complexity and can navigate it effectively.
Airlines are facing real operational challenges, and solving them takes people with deep expertise and the determination to drive change. José, Oana and Amanda bring experience that strengthens our ability to build technology that simplifies operations and delivers at scale.”
Janet Richards, Chief Commercial Officer and Co-founder, Ink Innovation.
Oana Savu, Chief Growth Officer

Oana Savu, Ink Innovation
José Santamaría, Chief Technology Officer

Jose Santamaria, Ink Innovation
Amanda Grafton, Senior Technical Programme Manager

Amanda Grafton, Ink Innovation
Ink Innovation is a travel technology company helping airlines, airports, and ground handlers solve their most complex operational challenges. Specialising in next-generation delivery for the Offer-Order era, Ink's platform connects order management to day-of-operations built on AI, digital identity, biometrics, and payments. Ink is ISO 27001 certified and an IATA-accredited strategic partner.

