South African ground handler digitalises operations with Ink Mobile Agent
Ink Innovation, a travel technology provider, and NAS Colossal Aviation Services (NCAS), a ground handler, have partnered to help streamline NCAS’s handling processes. The agreement will help NCAS serve various airline customers at O.R. Tambo International Airport, Johannesburg, South Africa, using Ink’s Departure Control System.
The planned go-live will see NCAS using the system in daily operations within three weeks. Ink provides a multi-channel solution, enabling NCAS to use the Desktop and Mobile DCS across their operation – helping to enhance flexibility, simply load control calculation and allow passengers to check in online.
“In evaluating and selecting a DCS solution, we focussed on industry knowledge, committed support and value proposition. Ink DCS provided NCAS with all of this. Their approach to accommodating challenging implementation timelines is very professional. With Ink DCS, we can accommodate not only current but also future clients. Accessibility is key, and the Ink mobile solution will give us even more flexibility to better serve our customers,” said Pieter Calitz, IT Manager NAS Colossal Aviation Services.
The NCAS team will achieve faster time-to-value thanks to the short training requirements and ease of adoption of Ink DCS.
"We are delighted to welcome NCAS to the Ink community of airlines, airports and ground handlers. Our suite of innovative solutions will support NCAS’s long-term growth plans by helping deliver unrivalled experiences for passengers and making it easier for them to attract new airline customers,” said Blaine Powell, Chief Sales Officer, Ink.
Ink DCS is a cloud-based Departure Control System. Part of the Ink Ecosystem, it provides a complete, interactive, multi-channel delivery platform for the fulfilment phase of the passenger's journey. Process passengers and baggage, assign seats, sell ancillaries in real time, under one common interface. It is designed to deliver the connected passenger journey to and through the airport. Ink DCS is certified on all major CUTE platforms.
For more information, go to www.innovation.ink.
For media inquiries, contact Elena Popova at media@innovation.ink.
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About NCAS. Based in Gauteng, South Africa, Nas Colossal Aviation Services (NCAS) offers passenger handling solutions to match airline requirements. NCAS has pioneered the provision of excess baggage services in South Africa, which has attracted international interest. Currently, in excess of 250 staff are employed providing various aspects of passenger handling at O.R. Tambo, Cape Town and Durban International Airports for more than 2,000 flights per month. Services are provided to domestic carriers as well as a number of international airlines. For more information, go to http://www.nascolossal.co.za.
About Ink. Ink Innovation S.L. is a travel technology provider with core expertise in connected journeys and passenger experiences. Ink's unique ecosystem comprises biometrics, digital ID, blockchain, mobile and cloud systems, and self-service devices to improve operational flow and enable airports, airlines and ground handlers to achieve greater flexibility.
Headquartered in Spain, Ink operates worldwide, partnering with clients such as Copenhagen Airport, Jet2, TUI Airline, La Compagnie, Menzies Aviation, Lift, BermudAir, and Sabre.
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